We offer a 10% discount if you pay the full amount upfront. This payment must be received in order to lock in the project start date.

We can design, build and launch a website fairly quickly. The process usually takes 1-2 weeks depending on the size and complexity of your website. It also depends on how fast we get the content and other files from our clients.

We are confident that you’ll love our work, however if for whatever reason you are not satisfied during the design process, we will refund you the full amount paid by you, no questions asked. Note that once the final design has been approved by you, this does not apply. We also offer 2 rounds of major revisions and unlimited minor revisions during the design process.

Once the final payment has been made, we will hand over complete ownership of your new website to you.

Yes. Once the website has been handed over to you, you’ll be able to make updates and adjustments to your website quite easily. During our post-launch training we will show you how to use Squarespace (or Shopify) to make these changes.

Yes, all of our websites are responsive, meaning they are optimised for various screen sizes including mobile phones, laptops, tablets and desktop screens.

We use Squarespace for our clients websites because they offer a user-friendly interface, easy no-code website management, built-in hosting and expert customer support. For e-commerce websites we may recommend Shopify instead as it is the most popular platform for e-commerce businesses and is also user-friendly, has easy no-code website management and built-in hosting as well as great customer support.

In order to create your dream website, we need the website copy, content, logo files, and any other files and content you wish to include on your website.

It’s important to have a logo and brand for your business before designing a website as the website design is centred around your brand. We highly recommend engaging with a graphic designer or brand expert to establish a strong brand before contacting us for a website. We may be able to refer you to someone we trust.

Yes, we can set-up a new domain for your business if you do not have one already. This is an optional service included in all of our website packages. Note that the purchase of the domain is not included in our pricing.

We offer ecommerce functionality for your website as an add-on service and set-up up to 5 products. During training we will show you how to set up additional products yourself.

We may be able to assist with some functionalities that require coding, however if you’re looking for a heavily-custom coded website, we may not be the right fit. Reach out to us if you’re unsure.

We are located in Sydney, Australia. We work 100% remotely as it’s the easiest way to work with clients all over Australia and across the globe, and it also keeps our costs low.